I had the pleasure of working with a group of middle managers this past week inside of an organization. The organization has a new CEO who is making some positive, needed changes. Some old ways are falling by the wayside and as we all know, some people embrace change better than others.
It's good to know this when implementing change. Understanding the various personalities surrounding you as a leader; different generations, people from different cultures; men vs. women, etc. This mix shows up everywhere in our business and personal lives. The more we are aware of this, the easier it is to NOT get frustrated by the way people behave and act. We each have a history, belief systems, stories, life experiences, educational differences which affect how we show up as adults in life and business. It's therefore very important to allow clear communication to filter throughout the company or organization when you are in the midst of changing something. Managers especially need to be kep in the loop so they can distill down to the staff at every level. Managers keep the "stew" from boiling over or burning up. Remember this.
The sooner you can stop the fear and anxiety that can fester due to uncertainty, the better you will fare. People just want to be kept informed, even if the information being shared is minimal in scope. And, guess what, open communication allows Trust to be present and respect to live.
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